FOR HEALTH & WELLNESS PRACTICES
Email that keeps your patients coming back
Appointment reminders, rebooking nudges and seasonal check-ins, sent from your own domain, in your clinic's voice. Build it in an afternoon, not a semester of marketing class.
Priced in Canadian dollars, month to month
Every address checked before you send
Your own sending domain, set up for you
SOUND FAMILIAR?
Missed appointments cost more than the slot
Marketing wasn't in the job description. Here's where it usually breaks down.
No-shows quietly drain your calendar
A patient forgets, a slot sits empty, and nobody follows up because the front desk is already on the phone with the next person.
A short reminder sequence catches most of that before it happens.
Treatment plans end quietly
A patient finishes their six-visit package and nobody reminds them to book the next one. The relationship just stops.
Your list lives in your booking software
Patient emails sit there doing nothing but confirming bookings. They never hear from you between visits.
January and September rush you
New Year resolutions and back-to-routine season flood the phones, then summer goes quiet. You're never quite ready for either swing.
Newsletters lose to patients
Between charting, the front desk and the patient in chair two, a monthly email is the first thing cut from the week.
CAMPAIGNS THAT WORK FOR YOU
Campaigns timed to your busiest seasons
Specific sends for specific moments, so you're not staring at a blank subject line in January.
The January reset
First week of January, send a check-up and new-plan reminder. Resolutions are fresh and your calendar fills before the rush even starts.
Cold and flu season tips
October: immune-support services and seasonal self-care tips, timed to when patients start asking about staying well through winter.
The spring tune-up
April or May, before hiking trails and gardens open up: a check-up reminder for anyone about to get a lot more active.
Cottage-season ready
June: sports massage, physio or adjustment reminders before long weekends of docks, yard work and overdoing it.
Back-to-school checkups
September: posture, vision and general wellness reminders for the whole family, timed to the back-to-routine mindset.
Treatment plan complete
An automatic rebooking email the week a patient's package finishes, while the results are still fresh in their mind.
Holiday stress relief
December: a self-care and stress-relief push for the patients who always say they'll book after the holidays, if you remind them now.
Subject: Subject
Treatment Plan Complete · sample data
Read more
SEE IT IN ACTION
Built in minutes, not your lunch break
Tell us the segment — patients who just finished a six-visit massage package — and the offer, and the platform drafts a complete email: headline, a warm note in your clinic's voice, and a button straight to your booking page.
Read it over, change a line if something feels off, and send. No blank template, no staring at a cursor between patients.
BUILT FOR YOUR PRACTICE
The features you'll actually use
No clutter, no module you'll never open. Just the parts that handle reminders, rebooking and the occasional seasonal push.
NEVER LET A TREATMENT PLAN GO QUIET
Rebooking happens automatically
Save the patients who finished a six-visit physio package, the ones who clicked your flu-season reminder, or the ones who haven't opened anything since their last cleaning. From any campaign you've sent, build that list in a couple of clicks.
Resend to the ones who didn't open, with a different subject line. No more wondering whether that reminder landed or sat buried under the pharmacy flyers.
Save the patients who clicked, opened, or did neither
Resend to no-opens with a fresh subject line
Build the list from any campaign you've already sent
GROW YOUR LIST AT THE FRONT DESK
Turn intake forms into a real list
Put a sign-up form on your website with one embed, or use a landing page if you don't have a website yet. New patients tick the box at intake; returning patients find it on your booking confirmation page.
Every signup is protected against automated spam, so your list fills with real patients who actually asked to hear from you — exactly what Canada's anti-spam law asks for.
One embed adds a form to your existing website
No website yet? A landing page does the job
Protected against automated sign-ups
DELIVERED, NOT FLAGGED
Every address checked before it goes
Patient emails change — old clinics merge lists, people switch jobs, addresses go stale. Before any campaign sends, every address on it is checked directly with its mail server, not just for a typo.
Dead mailboxes, dead domains and anyone who's complained anywhere on the platform never make it into your send. Your reminders land where patients actually read them.
Checked at the mailbox, not just spell-checked
Dead addresses removed before you send
Complaints anywhere on the platform are excluded
DESIGN BETWEEN APPOINTMENTS
A finished email from one line
Tell it the offer — spring check-up reminders, a holiday stress-relief push, flu-season tips — and your brand settings and your way of writing do the rest. You get a complete email: hero, sections, offer, proof and footer.
Tweak a line if you like, or send it as it comes out. Either way, it reads like your clinic wrote it, because it did.
Built from your logo, colours and tone of voice
A complete email, not a blank template
Ready in the gap between two patients
GET STARTED
From sign-up to sent in one sitting
No tech degree required, no DNS panel in sight. Here's the whole path.
Create your account
Sign up and pick the plan that matches your list size. No contracts, cancel any month.
We set up your sending domain
Register, authenticate and host your own domain, so reminders and newsletters come from your clinic, not a generic address.
Import your patient list
Bring it from any spreadsheet. The importer maps your columns and checks every address before anything sends.
Send your first campaign
Describe the offer, let the draft come together, add your own touch, and send to patients who've actually said yes.
QUESTIONS
Questions practices ask us
Is it legal to email my patients?
Yes, as long as you follow Canada's anti-spam law, CASL: patients need consent, express or implied, you identify yourself clearly, and you honour unsubscribes within 10 business days. Appointment-related emails to existing patients are generally covered by implied consent, and every campaign you send includes an unsubscribe link automatically.
Will appointment reminders look like spam?
No. Every email sends from your own domain, authenticated and checked, so it arrives looking like it came from your clinic, not a mass mailer. Every address on your list is verified before it goes out, which keeps your sending reputation clean too.
Can I import my patient list from my booking software?
Yes. Export it as a spreadsheet and the importer maps each column to a field, reusing ones you already have. If the upload gets interrupted halfway through, it picks up right where it left off.
What happens to patients who haven't opened anything in months?
Save them as a segment and send a shorter, more direct email, maybe with a fresh subject line. You decide whether to keep trying or let them go quiet.
Do I need a website to run a landing page?
No. The platform builds a designed landing page on your own domain from the same brief as your email, so you can run a flu-season reminder or a promotion even before your website exists.
Is there a contract?
No. Plans are month to month in Canadian dollars, and you can stop or switch any month. The done-for-you plans work the same way.
What if I'm not a designer?
You don't need to be. Describe the offer, and your brand settings and your way of writing fill in the rest: a complete email with hero, offer and footer, ready for one read-through before it sends.
Your patients are waiting on send
Set up in an afternoon, cancel any month, and send from a domain that's really yours.
Create your account